ICT Procurement Framework

What Is It?

ICT procurement is the process followed when ICT hardware, software and/or services are to be purchased. Good ICT procurement governance will enable an organisation to conduct appropriate due-diligence and generate quality decision making information so that procurement can confidently occur whilst meeting business, security and compliance requirements and also be cost effectiveness

Procurement and usage of ICT hardware and systems comes with significant opportunity (to improve and become more efficient), risk and obligation. Poorly informed ICT purchasing decisions often result in impacts to;
- Business costs – lack of alignment between business requirements and purchased solution leading to need for manual workaround, secondary systems, additional implementation costs, lack of return on initial investment, etc
- Operations – Security exposure through unexpected issues, under-performing systems, increased support effort, unplanned outages, etc
- Risks – Gaps between requirements and procured solutions may represent unexpected and unmanaged risks

Procurement and usage of ICT hardware and systems comes with significant opportunity (to improve and become more efficient), risk and obligation. Poorly informed ICT purchasing decisions often result in impacts to;
- Business costs – lack of alignment between business requirements and purchased solution leading to need for manual workaround, secondary systems, additional implementation costs, lack of return on initial investment, etc
- Operations – Security exposure through unexpected issues, under-performing systems, increased support effort, unplanned outages, etc
- Risks – Gaps between requirements and procured solutions may represent unexpected and unmanaged risks

Better return on IT investments
Consistent application of purchasing decisions points, ensuring ICT alignment to business requirements
Greater control over ICT purchase decisions and associated budget
Alignment to compliance and regulatory obligations
A more stable operating environment, with fewer unexpected issues and associated support effort